Function18 Reviews

A+ experience. Excellent quality and quick delivery.

STRONGLY ADVISE TO STEER CLEAR OF THIS RETAILER. Purchased a £79.99 JLindeberg polo within 4 days and one wear the material of polo had pulled in places. Approached Function18 as the quality did not match price tag and was informed its wear and tear no warranty, items may only last one round of golf. That sums up this company, quality does not match the prices this company retails at!!

Always ship on time and speedy deliveries. Excellent variety of stock and brands. There’s been a few times they’ve had an item I wanted that wasn’t available in my size but not much can be done there. My only gripe is the sales could be better as when there is a sale on the discounts are minimal and you can sometimes find same items elsewhere for cheaper.

Highly efficient and smooth. Was searching for a FJ belt all over and found it through these guys . Upon placing order was shipped abroad in promised time no hassles no issues. Solid purchase

Staff have been great here throughout the years I've been buying.

Had an order go missing last week and was getting nowhere with the couriers.
The staff contacted the couriers and located my order, (We were getting nowhere with them!) this was returned to them to ship again - normally not an issue but due to the items in the order now being out of stock I was most grateful.

They always have a great selection of brands and sizes to suit all, normally before most others get theirs.

I will be buying again when the coffers refill and money allows.

Ordered an Adidas sweater of 38 euro for my dad on 14 october, but it was to small. It takes weeksss for this company to reply to you and when they do, they ignore your questions. I had to wait weeks for a returnlabel. Now after I returned the item, they still want me to pay the 38 euro. This is insane. Wouldn't you think I would rather keep and pay for the too small sweater of 38 euro instead of returning an item and still need to pay 38 euro for nothing? It's been 3 months now and im still busy with this. So unprofessional business and totally not customer friendly.
Never ever will I ever buy from here again. Absurd


Part. 2. Ahh you do can reply after 6 months. Only not by email but through trustpilot. Ur reply only concludes my review. Unprofessional and rude. Thanks 4 exposing urselfs. Goodluck with that attitude ✌🏼

I was hesitant at first. Price was too good to be true. I googled for reviews and the majority of the review were positive. So I ordered a PUMA Ignite Articulate. Price with Function 18 was so much more lower compared to brick and mortar places and other websites. A few days later, my PUMA arrived. And even arrived earlier. Thank you Function18!!!

This is hands down one of the best golf retailers I’ve purchased from this is where I purchase all my limited edition puma gear from, I dread to think how much money I’ve actually spent with them , but the service is always been spot-on ! The deliveries are always spot-on. I find the quality is absolutely perfect although if it wasn’t, I wouldn’t blame the golf retailer for that!

I have ordered a number of times from F18 and both pricing, delivery have always been spot on.
It's easy to be the best when things go well but the true test of customer service is how you handle things when it doesn't quite go to plan.
F18 took up an issue on my behalf with Nike and helped resolve. Many thanks guys

I was worried when I first ordered but this company is legit! Got a pair of Puma jackpot joggers for $30less than Amazon or any U.S. retailer in a color that no one stocked besides Function18. Best part, I got it in 4 business days. I will be buying a lot more from Function18!

Exceptional customer service and handled an issue with an order that was never received both professionally and expeditiously. DHL was the carrier and left a package at my office back door except the package was apparently stolen. After a week of extremely polite and timely progress updates on the inquiry, Function 18 determined that a full refund was in order. Kudos to Function 18 and looking forward to placing new orders in the future.

Awesome authentic products and fast shipping. Will continues to buy from this website.

Review from Canada

These would have to be the best looking and fitting golf shoes I had the privilege to own !! Not only looking 'great' but the fit is perfect and feel like a run in comfortable pair of shoes straight out of the box!!

I had a problem with a belt 7 months after I purchased it, and function18 (Michael) dealt with the problem brilliantly with a full refund or credit.. Absolutely fantastic from these guys.. Keep up the good work boys! *****

I have used this company for years. In my opinion by far the best golf retailer on the Internet. Unbelievable choice of brands and goods. Excellent service, hassle free returns and a great rewards system. They deserve every success.